For Customer Service or online help, please contact Jaime Clark at:

(310) 604-0892 ext. 161

jaimec@ajtraining.org

Return/Refund Policy of

The Apprentice & Journeymen Training Trust Fund of the Southern California Plumbing & Piping Industry

• Deposits for Journey Level Classes will be refunded by check, once all class hours are completed
• Books are not returnable and non-refundable.

Delivery Method of books ordered online (coming soon)

• Most of our books are in stock and will ship UPS Ground the same day as ordered.
• Those not in stock are subject to availability and the customer will be notified of approximate ship date.

Privacy Statement

  We value the relationship we have with our Apprentices and Journey Level students and are committed to responsible information-handling practices.

  The Apprentice & Journeymen Training Trust Fund of the Southern California Plumbing & Piping Industry follows these privacy policies both online and offline in the collection, use, security and sharing of customer information:

• We use information about you to fulfill your requestes, administer various programs, provide services and for other business purposes.
• Your personal information will not be used for marketing information or sold to third parties.

Safe Shopping Policy

        We use a variety of information security measures to protects your online transactions with us.  The Apprentice & Journeymen site uses encryption such as Secure Sockets Layer (SSL), to protect your personal information during data transport.  SSL protects information you submit via our website such as ordering information including your name, address and credit card number.